Clicktools
Clicktools is an Awards Partner.
Clicktools is the first on demand solution for measuring and improving customer experiences. Organisations of all sizes use Clicktools to improve customer satisfaction, employee retention and performance and market research. Clicktools reduces the costs of managing feedback, improves response rates and increases profitability and loyalty through improved customer and employee experiences.
Our on demand service means that there is no software or hardware to buy – you just sign up and get started. Clients from all sectors, including Airbus, the British Army, Royal Bank of Scotland and Shell use our expertise as well as out software to manage and improve their feedback activities.
Clicktools support the intellectual development of the UK Customer Experience Awards, including operating the Portal and the web based entry system for the Awards.
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The UK Customer Experience Awards are sponsored by some of the leading companies and organisations, who understand the importance of measuring and benchmarking the ‘customer experience’.
