Henley Customer Experience Leadership Award
This new Award for 2007 recognises the important contribution of those individuals that have demonstrated a passion for and a track record of improving their organisation’s customer experience. We all know that leadership makes a difference by inspiring others and delivering results, which in the context of the Award are improved customer experiences leading to superior financial performance.
Making such a contribution is not restricted to Chief Executives and other senior managers; in all organisations there are numerous opportunities for leadership. The winner may be a team leader, line manager of a business division or head of a call centre. Equally, it may be an individual, who, through their dedication, commitment and performance is a role models for others.
Nominate yourself – or someone else
If you, or someone you know, deserves recognition for their contribution to improving an organisation’s customer experience, then nominate them for the Henley Customer Experience Leadership Award. You do not have to enter the full awards to enter the Henley Customer Experience Leadership Award.
Entry is simple and accessible via this portal. You will need to:
- Answer a few short questions, including a statement setting out why the nominee should be considered for the Award.
- Provide three references, from customers, co-workers, a boss or a member of staff supporting the nominee’s case.
Closing date for entries is 31st August 2007.
The entry fee for this Award is free for companies making a full entry into the Awards, otherwise it is £50 plus VAT (£58.75).
References and any mystery shopping will precede the selection which will be made in the week commencing 4th September. Short listed candidates may be called for interview that week.
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The UK Customer Experience Awards are sponsored by some of the leading companies and organisations, who understand the importance of measuring and benchmarking the ‘customer experience’.
