Benefits

Win this and the real prize is credibility

There are plenty of business awards around. But when the ceremonies are done and dusted, what do they all actually mean in pure business terms? Do they deliver value to you as an entrant by helping your businesses to learn and grow? We’d say not enough.

Everyone’s a winner!

Every entrant benefits from a detailed assessment and expert diagnosis of how your organisation delivers a superior customer experience. A professionally conducted, commercially valuable analysis, enabling you to accurately benchmark your current performance, identify areas needing attention and bring a fresh perspective to your customer focus programmes.

Rich learning opportunities

This portal: www.customerexperienceawards.com provides entrants with access to a rich source of information and opinion on all matters relating to customer experience – white papers, case studies, best practice ideas and more. You can also register for online entry to the awards programme using a secure web link (URL) via this portal, powered by Clicktools Limited.

You can’t lose!

Whether you win an award or not, taking part means you can measure your progress towards service excellence against that of your peers and the best in the UK.

Glittering Gala Dinner

The Awards will be presented at a Black Tie Gala Dinner on the evening of Wednesday 7th November. With over 350 people, this is a great opportunity to celebrate success, recognise the efforts of staff and entertain key customers. You do not have to be an entrant to attend the dinner. See Events for more information.

Added value for 2007 entrants

All entrants receive one year’s free associate membership of the Customer Service Network, an independent body bringing together managers and directors from over 300 organisations to promote best practice.

And for the winners…

If you are one of our winners, you’ll be on a PR driven, fast-track route to recognition of your outstanding customer commitment, enjoying publicity that will establish your reputation as a proven provider of exemplary levels of service and customer focus. Details of the winners and a comprehensive review of the state of customer experience will be published in a special, 16 page supplement in The Sunday Times on November 11th 2007.

See what previous entrants have said about the Awards.