Many companies claim to be customer focused, but if you can prove your organisation really is delivering a great customer experience, these are the awards you should enter.

There are plenty of business awards around. But when the ceremonies are over and the gongs have been handed out, what do they all actually mean in pure business terms? Do they deliver value to you as an entrant by helping your organisation to learn and grow? We’d say not enough.

Which is why, unlike other business awards, the UK Customer Experience Awards are about much more than trophies. Established in 1994, the awards examine just how customer focused your organisation really is from top to bottom. And these prestigious awards are open to any UK based organisation – not just commercial enterprises, but also public services and charities.

And if you are one of our winners, you’ll be on a PR driven, fast-track route to recognition of your outstanding commitment to customers, enjoying publicity that will establish your reputation as a proven provider of exemplary levels of service and customer focus. See your company profiled in a special Awards supplement issued with the Sunday Times, the UK’s leading quality Sunday newspaper.

But in these Awards, everyone’s a winner. All entrants will receive a comprehensive benchmarking report detailing their performance. Used by many as the basis for continuous improvement, the report not only sets out your strengths and weaknesses but provides insights into the issues of creating great customer experiences and tips from leading companies around the world. The report has been described as the best £195 consultancy fee ever spent.

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